Even the best banks make mistakes. No surprises there. Astounding though are the sorts of blunders associated with grand-scale financial IT projects. Single Dealer Platforms (SDPs) prove no exception, and it’s not just the occasional unhinged project either. Many banks endure a seemingly inexplicable succession of miscarriages; expensive consultancies or in-house builds overrunning, aborted deliveries or releases that fall flat of expectations.
Therein lies the truth; building a Single Dealer Platform is a tricky business. With solid pre-trade, risk, execution and post-trade systems as prerequisites, the platform must exactly service customer requirements with a high fidelity user experience. The design process must derive the business functions and interaction design required, the business rules, connectivity and delivery methodology must mitigate risk, bringing about a smooth and unimpeded roll-out.
I am often introduced to banks where previous failed deliveries have strained the business-IT relationship, reducing business buy-in and IT’s inclination to commit to delivery. Until someone starts shooting magic bullets, an excellent tool to regain trust is prototyping.
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